Case Study · Managed Service Provider

Business Central Cloud Migration
for a Managed Service Provider (MSP)

Seamlessly Upgrading an MSP from Business Central 15 On-Premises to Business Central 25 Cloud

Overview

A leading Managed Service Provider (MSP) needed to modernize its aging Microsoft Dynamics 365 Business Central 15 On-Premises environment to support business growth, improve operational efficiency, and reduce infrastructure costs. With increasing demands for remote accessibility, enhanced security, and continuous Microsoft updates, the organization partnered with Sarakadiya to migrate to Business Central 25 Cloud (SaaS).


Using a structured migration methodology, Sarakadiya successfully upgraded the client’s ERP environment with minimal downtime, ensuring business continuity while unlocking the latest capabilities of Microsoft Dynamics 365 Business Central.

The goal

Upgrade from Business Central 15 On-Premises to Microsoft Dynamics 365 Business Central 25 Cloud to modernize financial operations, eliminate legacy infrastructure, improve business performance, and create a scalable ERP platform for future growth.

The outcome

A secure, cloud-based ERP with automated updates, improved reporting, enhanced system performance, and seamless integration across the Microsoft ecosystem — reducing IT overhead while giving employees secure access to business data from anywhere.

The problem

Modernizing Business Central without business disruption

The MSP had been operating on Business Central 15 On-Premises for several years. While the system continued to support daily operations, maintaining on-premises infrastructure and keeping pace with evolving business requirements became increasingly challenging.

The organization also wanted to take advantage of Microsoft’s latest cloud innovations, AI capabilities, and continuous platform enhancements, which were unavailable in their existing environment.

01

Aging on-premises infrastructure requiring ongoing server maintenance and manual upgrades.

02

Higher operational costs associated with maintaining legacy hardware and infrastructure.

03

Limited scalability to support growing operations and increasing transaction volumes.

04

Restricted remote access for employees working across multiple locations.

05

Legacy customizations requiring modernization before upgrading to the latest version.

06

No access to modern Microsoft capabilities — AI features, Power Platform, continuous updates.

07

Increasing security and compliance risks from running older on-premises software.

The solution

A phased migration strategy, built to minimize risk

Sarakadiya designed a phased migration strategy to upgrade the client’s Business Central environment while minimizing operational risk and ensuring a seamless user experience.

PHASE 01

Comprehensive upgrade assessment

A detailed assessment of the existing environment, establishing a migration roadmap aligned with Microsoft's best practices.

PHASE 02

Business Central Cloud migration

Every stage executed through controlled testing to ensure business continuity.

PHASE 03

Data & customization migration

Business-critical data — financial records, customers, vendors, inventory, and historical transactions — was securely migrated and validated.

Existing customizations were reviewed and upgraded to modern AL extensions, ensuring full compatibility with Business Central Cloud while preserving key business processes.

PHASE 04

Process optimization

Core business functions were optimized and several manual processes automated, reducing administrative effort.

PHASE 05

Microsoft ecosystem integration

The new cloud environment was fully integrated with Microsoft 365, letting users work seamlessly across their existing tools while improving collaboration and reporting organization-wide.

The result

A modern, cloud-first ERP built for long-term growth

The organization now benefits from Microsoft’s continuous innovation model, improved operational visibility, and significantly reduced infrastructure management.

Successful migration from Business Central 15 On-Premises to Business Central 25 Cloud with minimal downtime.

Reduced infrastructure and maintenance costs by eliminating on-premises servers.

Improved ERP performance, reliability, and overall user experience.

Real-time financial reporting and improved operational visibility.

Enhanced security and compliance through Microsoft's cloud platform.

Anywhere, anytime access for employees working remotely or across multiple offices.

Future-ready ERP platform with continuous Microsoft updates and access to AI-powered innovations such as Microsoft Copilot.

Business impact

Projects Delivered
0 %
Client Retention
0 %
Countries Served
0 %
“Moving to Business Central Cloud gave us a future-ready ERP platform without disrupting our day-to-day operations. The transition was seamless, and our teams immediately benefited from improved performance and accessibility.”
Managed Service Provider
Chief Financial Officer

Looking to upgrade to Business Central Cloud?

Running an older version of Microsoft Dynamics 365 Business Central or Dynamics NAV? Sarakadiya helps organizations migrate to the latest Business Central Cloud with minimal disruption, preserving critical business processes while enabling greater scalability, security, and operational efficiency.

Whether you’re planning a Business Central 15 to 25 upgrade, moving from Dynamics NAV, or modernizing your ERP strategy, our certified Microsoft consultants can guide your transformation from assessment to go-live.