Privacy Policy

Last Updated: September 15, 2026

Sarakadiya Inc. (“Sarakadiya,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Sarakadiya collects, uses, processes, stores, and shares personal information when you visit or interact with our website, contact us, request information, subscribe to communications, download resources, register for events, engage with our representatives, or otherwise interact with us online or offline.

This Privacy Policy also explains the choices and rights that may be available to you regarding your personal information and how you can contact us with questions or privacy-related requests.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected by Sarakadiya through its websites, online forms, digital communications, events, social media interactions, and other business-related interactions with individuals.

It applies to visitors, prospective customers, customers, partners, suppliers, business contacts, event participants, and other individuals who interact with Sarakadiya.

This Privacy Policy does not apply to websites, applications, or services operated by third parties, even when we provide links to those websites. Those third parties are responsible for their own privacy practices, and we encourage you to review their privacy policies before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices. When we make material changes, we may provide additional notice where required by applicable law. The updated version will be posted on this page with a revised “Last Updated” date.

2. Personal Information We Collect

The information we collect depends on how you interact with Sarakadiya and the requirements of applicable law.

A. Information You Provide Directly

We may collect information that you voluntarily provide to us when you:

  • Submit a contact or inquiry form
  • Request a consultation, demonstration, assessment, or other information
  • Request information about our services or solutions
  • Subscribe to newsletters, updates, or marketing communications
  • Download reports, guides, whitepapers, case studies, or other resources
  • Register for or attend webinars, conferences, events, or other activities
  • Communicate with our sales, marketing, support, or other representatives
  • Submit feedback, questions, or other communications
  • Apply for employment or otherwise interact with us regarding career opportunities
  • Participate in surveys, research, or promotional activities

Depending on the interaction, this information may include:

  • Name
  • Business email address
  • Telephone number
  • Company name
  • Job title or role
  • Industry
  • Country, state, or general location
  • Business address
  • Information contained in your inquiry or communication
  • Areas of interest and business requirements
  • Information relating to event registration or participation
  • Other information that you choose to provide to us

Please do not provide sensitive personal information through website forms or other communications unless it is specifically requested and appropriate for the purpose.

B. Information We Collect Automatically

When you visit our website or interact with our digital properties, we may automatically collect certain technical and usage information.

This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Website pages visited
  • Referring and exit pages
  • Date and time of visits
  • Links or content with which you interact
  • General geographic information derived from your IP address
  • Website usage and navigation information
  • Cookie and similar technology identifiers
  • Information about how you interact with our website and digital communications

We use this information to understand website usage, maintain website security, improve website performance, and understand how visitors engage with our content.

C. Cookies and Similar Technologies

Sarakadiya and certain third-party service providers may use cookies, pixels, tags, analytics technologies, and similar technologies to operate and improve our website and understand visitor behavior.

These technologies may be used for purposes such as:

Strictly Necessary Technologies

These technologies help our website function properly, maintain security, and provide requested features.

Analytics and Performance Technologies

These technologies help us understand how visitors use our website, including which pages and content are most useful, so that we can improve the website and user experience.

Functionality Technologies

These technologies may remember preferences or settings and help provide a more personalized experience.

Marketing Technologies

Where permitted by applicable law, we and our service providers may use certain technologies to understand engagement with our marketing activities and deliver relevant communications or advertising.

You may be able to manage or disable certain cookies through your browser settings or the cookie controls provided on our website. Disabling certain cookies may affect the functionality of some website features.

D. Information from Third Parties

We may receive information about individuals from third-party sources where permitted by law.

These sources may include:

  • Business partners
  • Event organizers
  • Professional networking platforms
  • Publicly available business or professional information
  • Marketing and analytics providers
  • Referral sources
  • Organizations with which you are affiliated

The information we receive may include professional contact information, company information, job role, business interests, or information about your interaction with our business.

3. How We Use Personal Information

We may use personal information for legitimate business purposes and other purposes permitted by applicable law, including:

A. Responding to Requests and Providing Services

We may use your information to:

  • Respond to inquiries and requests
  • Provide information about Sarakadiya’s services and solutions
  • Schedule consultations, meetings, or demonstrations
  • Understand your business requirements
  • Communicate with you regarding your requests
  • Provide customer or technical support where applicable
  • Manage our business relationship with you
  • Fulfill contractual or other business obligations

B. Business and Administrative Purposes

We may use information to:

  • Operate and administer our website and business
  • Maintain business records
  • Manage relationships with customers, prospects, partners, and suppliers
  • Monitor and improve website performance
  • Analyze website traffic and engagement
  • Develop and improve our services and solutions
  • Detect, prevent, and investigate security incidents, fraud, or unauthorized activity
  • Protect our systems, website, employees, customers, and other stakeholders
  • Enforce our agreements and policies
  • Comply with applicable legal and regulatory requirements

C. Marketing and Communications

Where permitted by applicable law, we may use your information to send you communications about:

  • Sarakadiya services and solutions
  • Microsoft Dynamics 365 and related business technology
  • Industry insights and educational resources
  • Events, webinars, and conferences
  • Company news and announcements
  • Case studies, reports, and other relevant content

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are necessary to respond to your request, provide a service, manage a business relationship, or comply with legal obligations.

D. Analytics and Website Improvement

We may use information collected through our website and digital technologies to understand visitor behavior, measure content engagement, identify technical issues, and improve the functionality, content, and user experience of our website.

E. Other Permitted Purposes

We may use personal information for other purposes that are disclosed to you when the information is collected, with your consent where required, or as otherwise permitted by applicable law.

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing personal information, Sarakadiya may rely on one or more of the following:

Consent: We may process information where you have provided consent, such as where required for certain marketing communications or non-essential cookies.

Contractual Necessity: We may process information when it is necessary to enter into or perform a contract or fulfill a request made by you.

Legitimate Interests: We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your applicable privacy rights.

Legal Obligations: We may process or disclose information where necessary to comply with applicable laws, regulations, legal proceedings, or lawful requests.

5. How We Share Personal Information

We do not sell your personal information for monetary consideration.

We may share personal information with third parties when reasonably necessary to operate our business, provide requested services, communicate with you, protect our interests, or comply with legal obligations.

These third parties may include:

A. Service Providers

We may engage third-party providers that support our business operations, such as providers of:

  • Website hosting
  • Cloud services
  • Customer relationship management systems
  • Marketing automation
  • Email communications
  • Analytics
  • IT and security services
  • Event management
  • Professional services

These providers may process personal information on our behalf and are expected to use it only for authorized purposes.

B. Business Partners

We may share information with business partners where necessary to provide information or services requested by you, support joint business activities, or facilitate a business relationship.

C. Professional Advisors

We may disclose information to professional advisors such as lawyers, accountants, auditors, consultants, insurers, and other advisors where reasonably necessary for business or legal purposes.

D. Legal and Regulatory Authorities

We may disclose personal information where required or permitted by law, including in response to lawful requests from courts, regulators, government authorities, or law enforcement agencies.

E. Business Transactions

If Sarakadiya is involved in a merger, acquisition, reorganization, financing, sale of assets, or other corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.

F. Protection of Rights and Security

We may disclose information where reasonably necessary to investigate or prevent fraud, security incidents, unauthorized activity, or other unlawful conduct, or to protect the rights, property, safety, or security of Sarakadiya, our customers, employees, users, or other individuals.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, or other online services.

These third-party services operate independently from Sarakadiya and may have their own privacy policies and terms. We are not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

7. Social Media

Our website or communications may include links, buttons, widgets, or other features provided by social media platforms.

If you interact with these features, the relevant social media provider may collect information about your interaction in accordance with its own privacy policy and terms.

Sarakadiya does not control the privacy practices of third-party social media platforms.

8. Data Security

Sarakadiya takes reasonable and appropriate measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Depending on the nature of the information and the circumstances, these measures may include administrative, technical, and organizational safeguards.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

9. International Data Transfers

Sarakadiya may operate, use service providers, or conduct business across multiple countries.

As a result, personal information may be processed or stored in countries other than the country in which you reside. Those countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide requested services or information
  • Maintain business and customer relationships
  • Fulfill contractual obligations
  • Maintain appropriate business and financial records
  • Resolve disputes
  • Establish, exercise, or defend legal claims
  • Prevent fraud and security incidents
  • Comply with applicable legal and regulatory requirements

The specific retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal or business requirements.

11. Your Privacy Choices

Depending on applicable law, you may have choices regarding how Sarakadiya uses your personal information.

A. Marketing Communications

You can unsubscribe from promotional email communications by clicking the unsubscribe link included in the relevant email.

You may also contact us directly to request changes to your communication preferences.

B. Cookies

You may manage certain cookie preferences through our website’s cookie controls, where available, or through your browser settings.

C. Contact Preferences

If you no longer wish to receive certain communications from us, you may contact us using the information provided in the “Contact Us” section below.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access: Request access to personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of personal information, subject to applicable exceptions.
  • Right to Restriction: Request restriction of certain processing activities where permitted by law.
  • Right to Object: Object to certain processing activities, including certain direct marketing activities.
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  • Right to Data Portability: Request certain personal information in a structured, commonly used, and machine-readable format where this right applies.
  • Right to Lodge a Complaint: Lodge a complaint with an applicable data protection or supervisory authority.

These rights are not absolute and may be subject to limitations or exceptions under applicable law.

To protect personal information, we may take reasonable steps to verify your identity before processing certain requests.

13. Children’s Privacy

Our website and business services are intended for businesses and professional audiences and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us. If we become aware that we have collected such information in circumstances where deletion is required, we will take appropriate steps in accordance with applicable law.

14. Privacy of Business and Customer Data

When Sarakadiya provides professional services to a customer, we may process information on behalf of that customer.

In such circumstances, the customer may determine the purposes for which certain information is processed, and Sarakadiya may process that information according to the applicable agreement and the customer’s instructions.

Where applicable, the treatment of customer-controlled data may be governed by contractual terms, data processing agreements, or other applicable notices in addition to this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or data processing activities.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise a privacy right available to you under applicable law, please contact Sarakadiya using the contact information provided on our website.

Sarakadiya Inc.

Email: sales@sarakadiy.com

Address: C-501, The First, B/H ITC Narmada Hotel, Vastrapur, Ahmedabad – 380015, India

When submitting a privacy request, please provide sufficient information to help us understand your request and verify your identity where required.

We will handle privacy requests in accordance with applicable law and within the time periods required by applicable regulations.